The VoiceSignals Platform

VoiceSignals' People Intelligence Platform© combines Artificial Intelligence and Machine Learning with psychological science to reveal deep behavioral insights from the sound of a person's voice, all in real-time. The affordable price of the People Intelligence Platform© enables organizations of all sizes to reap the benefits of data science without significant investments in IT, which further propels the democratization of data science.

Easy to Understand

It is simple to start using the People Intelligence Platform© as it can quickly ingest audio from the wide variety of audio streams available today, including downloadable mobile applications, voice messaging, and a variety of mobile, telephony, and teleconference systems.

See the highest and lowest personality traits for all your interactions in an easy to scan dashboard.

Analyze the trending emotions and uncover the changes happening at that moment or over a select period of time.

View the differences in your speakers from the calls being made or the ones you are receiving.

Personality Analysis

Once plugged into your audio streams, the People Intelligence Platform© immediately begins revealing the personality traits of your customers and employees. Leading personality psychologists identified a rich output of 30 key personality traits that enables you to know more about your customers and employees than you ever thought possible.

Immediately see the key traits that make this individual unique.

View a full profile of their score on the 30 traits organized under the Big Five personality factors.

Activate predictive models which reliably forecast this individual’s future revenue-driving behavior (e.g., sales conversion, job performance).

Emotional output screen in our advanced analytics

Emotional Analysis

At the same time as outputting personality information the People Intelligence Platform© provides real-time updates on a speaker’s emotional state. The eight basic human emotions and their varying intensities are immediately reported in the platform’s simple interface when heard in a speaker’s voice.

See what emotions are most prominent in your customers or employees.

Uncover the sentiment hidden in a speaker’s voice and take action when needed.

Enhance your ability to communicate and influence by understanding a speaker’s current emotional state.

Interaction History

Review the interaction history with any customer or employee with the click of a button.

See the total time and conversation history in a simple to use interface.

Understand the historical call times and total alloted time devoted to that client.

See when the best times and length of the calls happened and then dig deeper into that interaction.

Learn more as our platform learns with you.

Match

Match voices with key personas/behavioral profiles that can provide ever more accurate predictions of future behavior.

View Match

Monitor

Monitor important changes in an individual or group’s behavior so you can communicate the right way at the right time.

View Monitor

Moderate

Moderate changing emotional states over the course of a conversation to boost your emotional intelligence and build stronger relationships.

View Moderate

Schedule a Demo Today!

Pay for only what you use. Upgrade as you grow.

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