SALES AND SERVICE TEAMS

Your team has a new superpower.

Our People Intelligence allows you to build rapport faster and create meaningful interactions. Generate rapid customer confidence, leading to more conversions and longer-lasting relationships.

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Get insights you can act on. Instantly.

Use Personality Type, Act - React - Interact and Decision-Making Approach solutions to tailor your communication to your customers' preferences and avoid potential derailers. Interaction guidance is fed real-time into your business communication tool of choice. No need to add screens!

Get the knowledge you need to make the most of every interaction.

Maximize your sales team’s strengths and minimize their challenges.

People Intelligence for Winning Interactions

Design Meaningful Customer Interactions in Real-Time!

Backed by the rigorously validated Big 5 Personality framework, better understand your customers' tendencies and how they will act and react in the future with a library of personality data. Leverage tips and guidance to engineer your winning interaction!

Know your customers and prospects like never before.

Actionable personality-based insights to build better relationships.

Arm your entire team with insights about the best ways to interact.

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We all make choices in different ways.

Your Decision-Making Approach solution provides guidance on approaching the customer during critical interactions. Anticipate your customers' thought tendencies and decision drivers to influence common objections, negotiate, and successfully convert customers.

See the Do’s and Don’ts to best connect with your prospect or customer.

Real-Time guidance or Post-Call follow up drives stronger connections.

Understand how to motivate buyers and drive deals forward.

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A playbook that gets at the heart of your customer and provides methods to efficiently communicate.

Prescriptive guidance via the Communication Playbook on style, type, and frequency you can use to fit your customers' preferences.

Connect with your customers the way they prefer.

Make your customers feel heard.

Identify behaviors in your sales team that can support and detract from high performance.

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Put Your Customer's Experience at the Heart of Every Interaction.

Your customer experience wizard scores emotion and mindset of the customer at the beginning of the interaction and the end, delivering a clear indication of the impact of the interaction.

Real-time visibility into what directly drives Net-Promoter-Scores.

Did the satisfaction improve or decline?

Immediate, real-time coaching and corrective opportunities.

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People Intelligence to Save Time and Manage Your Pipeline

Persona Match

Save time and focus your efforts on your most important prospects. Identify key customer personas, providing you rapid identification of what a customer is likely to do AND how you can respond to drive desired outcomes.

Rapid identification of customers who will convert drives purity of focus and added ownership for individual contributors.

Create a behavioral blueprint of customers who are likely to take actions you value.

Persona Monitor

Monitor the emotions and state of mind of customers as they move through the sales or service funnel. A persona is created identifying the emotions and mindset of customers who churn – fall out of the pipeline. When the software creates a monitored alert, it's early detection of churn or a prospect canceling while in the pipeline. Alerts are given to individual contributors and sales/service leadership so everyone can engage with customers and cure the issue to save the deal.

Simple Integrations. Flexible API’s.

No matter the size of your organization, we have solutions that can work with your CRM, telephony system, dialer, and video conferencing apps. We have developed a solution that gives you easy integrations not to add noise to your already extensive technology stack.

Create helpful notifications for your teams and managers.

Don’t worry about having another screen up, we can work with your existing systems.

‘‘This is Really Cool!”

See what we can do with just analyzing the voices you already have.

Schedule a demo to learn more!

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