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Moderate

How do people’s emotional states and behavioral tendencies shift within a conversation? And what might it mean for your business? Find out in real time so you can optimize each interaction.
Moderate dashboard UI
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What is Moderate?

Imagine if you could peek into a person’s true state of mind as they’re talking to you—and use what you learn to manage the trajectory of the conversation. Moderate enables all of the above as it boosts your people intelligence and helps you build stronger relationships.
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Pick up on emotional and behavioral cues in the moment.
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Adjust your reactions as the conversation continues.
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Who Uses Moderate?

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Moderate the trajectory of a conversation.

How can you retain your most valuable customers and maintain work engagement among your employees? Hidden signs of customer dissatisfaction and employee burnout, among many other states of mind, can be detected by the Moderate solution, which empowers you to be proactive now instead of reactive later.

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Recognize the traits that can make individuals and teams perform better.
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Find behavioral cues that provide actionable insight.
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Understand and moderate employee wellness to reduce burnout and churn.
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Track the emotional state of a customer.

Understand buyers’ behavioral tendencies over time—so you can shape an appropriate communication style and plan to say the right thing at just the right time.

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Supercharge your people intelligence by tracking specific behavioral tendencies in prospects.
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Communicate more effectively based on their personality traits and emotional states.
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Identify behaviors in sales team members that can detract from high performing tendencies.
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Maximize returns.

Get early insight into the behaviors that trigger late payments and defaults so you can maximize returns. Moderate the conversation and find ways to better understand the customers more likely to default or pay back.

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Identify and set a range of the traits and emotions that reflect a stable borrower.
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Use vocal check-ins to see if those remain within a stable range for on-time payment.
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Get alerts when a specific behavior falls outside of range so you can take corrective action before a late payment or default.
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Refine your people intelligence.

Tune into changes in people’s personality and emotions that can predict the way they’ll act and react. Use what you discover to offer the support they need and promote positive outcomes.

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Freight companies: Identify changes in an operator’s stability and intervene early to mitigate risk
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Health practitioners and organizations: Support the early detection of mental health and wellness issues—from stress and depression to autism and ADHD—in a non-invasive way
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Educators: Add a new layer to your assessment of behavioral, educational, and developmental challenges in children and adults
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How Does Moderate Work?

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Build a Persona

Connect VoiceSignals to your existing phone system to start improving your conversations in real time.

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Optimize each interaction.

Understand and react to changing behavioral cues and emotional states over the course of a given interaction.

Pinpoint key moments.

Review voice image analysis for insights into what triggered a change in a person’s state of mind.

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Listen and Learn

Identify what traits or emotions are similar between the people being assessed and create blueprints establishing what to look for in future voices.

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Use that people intelligence.

After the conversation is over, use what you discovered to support people appropriately and promote positive outcomes.

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Our wave symbol taken from our logo. Used mainly on our contact us blade.Our wave symbol taken from our logo. Used mainly on our contact us blade.
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