Know your people. Grow your business.
What is VoiceSignals?
Our platform gathers deep people intelligence from the conversations already happening. It combines world-class psychological science with advanced voice analytics to offer rich, real-time insight into individuals' emotions and personality traits to predict their future behaviors—all based on conversations that are already happening. So you can determine and influence their impact on business outcomes.
What people are saying
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Finally, a technology and artificial intelligence company gathering true alternative data to analyze customer (and potential customer) behaviors, personalities and emotions to make better informed business decisions.
We’ve been using text search, analytics and sentiment in structured data and text documents for years, but to be able to do that in real time on spoken voice conversations to predict or use for behavioral analysis during phone calls, could be game changing technology.
The Voice Signals platform offers a host of opportunities for mortgage lenders to get to know their workforce and their customers in a most intimate way. The People Intelligence and analytics generated by this platform not only offer an assist at the point of sale, but also provide impressive and actionable intel to optimize training, call-routing, marketing and hiring practices.
VoiceSignals identified the traits of our highest converting prospects, showed us the precise lift in our conversion by focusing on them, and served up interaction guidance so our Loan Officers can build rapport and relationships without any additional training. This is taking understanding your customer to new levels.
How VoiceSignals Works
Hear
VoiceSignals seamlessly ingests voice data and calculates hundreds of speech parameters in real-time.
See
Our AI algorithms—which have been trained and validated by psychologists and engineers—use speech parameters to show you each speaker's emotions, sentiments, and personality traits and predict aspects of their future behavior.
Win
You gain the people intelligence you need to make better decisions and achieve better outcomes for your business.
Get maximum insights with minimal investment.
No matter the size of your business, VoiceSignals is a scalable, flexible solution that can easily add to your data tool chest with:
Understand the science behind the scenes.
VoiceSignals' predictive voice analysis was built on years of machine learning and artificial intelligence, as directed by behavioral scientists. It evaluates hundreds of speech parameters within seconds and transforms them into a unique profile of a person's behavioral tendencies based on our extensive bank of personality traits and emotions.
Predict revenue-driving behaviors and make the future more reliable for your business.
VoiceSignals empowers you to monitor and influence discussions in the moment. Watch feelings and behaviors evolve—for a person, team or organization. And use what you learn to optimize future interactions and build stronger relationships.
Learn more as our platform learns with you.
Match
Match voices with key personas/behavioral profiles that can provide ever more accurate predictions of future behavior.
Monitor
Monitor important changes in an individual or group’s behavior so you can communicate the right way at the right time.
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Moderate
Moderate changing emotional states over the course of a conversation to boost your emotional intelligence and build stronger relationships.
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